FAQ
I like one of your sculptures, but I want it in a different color. Can you do that?
Yes, do not hesitate to message me. I'm happy to refinish a sculpture to your desired color.
Do you accept commissions?
Yes, please feel free to email me at hello@the-zendoc.com or fill out the contact form.
How does the commission process work?
Please reach out via email at hello@the-zendoc.com or fill out the contact form with reference photos, including details of the proposed commission artwork (dimensions, color, etc.)
The timeline for commissioned works is 6-8 weeks, depending on the specifications. 50% of the cost (nonrefundable) will be required to begin the project. After the collector’s approval and upon completion of the work, the final half of the payment will be required before delivery.
Please note that I do not replicate my works, as each creative process is unique. However, I will keep references in mind during the creative process. You will receive photos during the process to ensure that you are happy with the outcome.
The artwork is in an exhibition. How long will it take to receive my order?
Please note, any wall sculpture in an exhibition will ship after the exhibition has closed. The exhibition information will be included on the artwork detail page.
Your order will be processed and shipped within 3-7 business days after the exhibition. Once your order has been processed, you will receive an email notification confirming your order has been shipped with updated tracking information.
Do you ship internationally?
Yes, however, for orders outside the US, please note that VAT (Value Added Tax) is not included in shipping rates and customs fees may apply depending on the import taxes and/or customs duties of your home country. The collector is responsible for paying the additional costs such as duties, taxes, and customs clearance fees.
Do your artworks have hanging hardware attached?
Yes, all artworks and wall sculptures are ready to hang.